Terms and Conditions

Acceptance of Terms and Conditions

Use of this website is conditioned upon users’ acceptance of the terms and conditions contained herein. All users of this website hereby understand and agree that their use of such website constitutes acceptance of the terms and conditions set forth in this legal notice. Total Disc Repair, and the Total Disc Repair group of companies, (herein after collectively referred to as “TDR”), reserve the right to modify the terms and conditions at any time without prior notice. If you do not agree to these terms, you may not use this website. The domain name totaldiscrepair.com is owned by TDR, Unit 1 Christchurch Business Park, Radar Way, Christchurch, BH23 4FL, United Kingdom.


Trademarks

This website contains many trademarks, trade names, service marks, copyrights and or logos of TDR and may also contain several protected marks of TDR’s numerous affiliates. Such marks remain the property of their respective owners. User recognizes and acknowledges the ownership of these marks and understands that it does not acquire, through use of this website, any right, title, or interest in the marks. User agrees that it will not change, modify and or exploit the marks, nor participate in any activity which modifies and or exploits such marks. All rights to these marks are reserved. Any use of the marks without expressed written authorization is strictly prohibited.

Prohibited Use

Any use of this website for an illegal or objectionable purpose is strictly prohibited. User agrees that it will not use this website to engage in any activity that could be deemed illegal, harmful to others, or give rise to civil liability. Such activities include, but are not limited to: (i) activities involving the transmission of unlawful, threatening, harassing, obscene, sexually explicit, pornographic, hateful, profane, libellous, or defamatory information (ii) activities involving the transmission of junk mail or spamming (iii) activities involving the promotion or use of viruses (iv) activities that violate any law, regulation or statute and or (v) activities that infringe upon any legally protected property right, etc. By using this site, user agrees that any and all information transmitted to or with the use of this site cannot and shall not be deemed confidential or proprietary. TDR reserves the right to monitor transmissions and investigate any alleged prohibited use of this website and to disclose any and all information relating to such prohibited use. TDR, its officers, directors, affiliates, employees, agents, partners, subsidiaries and or contractors shall not assume, and expressly disclaims, any and all liability relating to an individuals illegal or prohibited use of this website. Any violation of this or any other section contained herein may result in termination of service and or any other action TDR determines appropriate under the circumstances.

Third Party Relationships

This website may contain several links to other sites. These links are provided merely to assist the user. These sites are independent of TDR’s site and TDR does not and cannot control the content and or representations of such sites. The information presented on these links may not necessarily reflect those beliefs held by TDR. The inclusion of a link does not mean that TDR accepts or endorses any of the content contained in such site. The user is responsible to protect himself-herself while associating with the linked site. TDR, and its officers, directors, affiliates, employees, agents, partners, contractors and subsidiaries disclaim any and all responsibility or liability for content contained on such linked sites and will not be held accountable for any damages, of any kind, incurred by those who visit such sites.


Modifications

This website may contain typographical errors or technical inaccuracies. TDR reserves the right to modify the content of this website at any time without prior notice. TDR’s failure to enforce any section of these terms and conditions shall not be considered as a waiver of such provision.


Severability

If one or more of the provisions contained in these terms and conditions are held to be unenforceable under applicable law, such provision shall be appropriately limited in its scope. If any such limitation is not feasible, such provision shall be excluded from these terms and conditions and the balance of these terms and conditions shall be enforceable.


Warranties and Limitation of Liability

TDR DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PUPOSE. IN NO EVENT SHALL TDR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL,OR EXEMPLARY DAMAGES RELATING TO OR ARISING FROM THIS WEBSITE WHETHER OR NOT EITHER PARTY HAD OR SHOULD HAVE HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES MIGHT BE INCURRED.



Terms of RMAs and Machine Returns

Total Disc Repair will not be held responsible for any damage incurred during transit when items are shipped with liquids left inside the package. Total Disc Repair will not be held responsible for any damage/ loss incurred during transit when shipping is not being arranged by Total Disc Repair and one of their approved couriers. Total Disc Repair reserves the right to dispose of, or return (to last used customer address) any machine which is sent to them for billable repair should payment, or further instruction, not be received within 90 days of Total Disc Repair taking receipt of machine.

Order Fulfilment

We can only fulfil some products to certain countries outside the UK…

TDR distributes products from a range of global manufacturers and we operate within various distributor networks. Whether we can supply a machine, consumables or parts to you depends on which product range you are interested in and in which country you are based.

If you place an order with us for products covered by a different distributor, we may be obliged to pass your order on to them, for which the sales price may be different.

If in any doubt, please contact us to find out if we can fulfil your order, we promise a speedy response.

We reserve the right to cancel any order and refund any payments for goods purchased outside our guidelines; we are sorry if this inconveniences you in any way.


Force Majeure

Notwithstanding any other provision set forth in these terms and conditions, TDR shall not be liable for any failure or delay in its performance due to any cause beyond TDR’s reasonable control, including, without limitation, any act of war or civil insurrection, national emergencies, acts of God, fire, explosion, vandalism, storm, earthquake, flood, embargo, riot, sabotage, industry-wide strikes, lockouts, work stoppages or other labour difficulties, industry-wide supplier failures, unavailability of materials, rights of way or governmental acts provided, however, that TDR shall use its commercially reasonable efforts to correct promptly such failure or delaying performance to the extent consistent with then applicable law and regulatory requirements and appropriate in light of then existing circumstances.


Indemnification

User hereby agrees to indemnify, defend, and hold harmless, TDR, its officers, directors, affiliates, employees, contractors, subcontractors, agents, partners and subsidiaries from and against all claims, actions, suits, demands, costs and damages (including reasonable attorney’s fees) asserted by any third party as a result of user’s use of this website. TDR has the right to control any defence pertaining to this section.


Relationship

Nothing in this Agreement is intended to or shall be considered to constitute or establish an agency, joint venture, partnership, or fiduciary relationship between the parties, and neither party shall have the right or authority to act for or on behalf of the other Party.


Anti-Harassment Policy

TDR is committed to providing a positive working environment, irrespective of gender, race, sexuality, physical appearance or religion. We will not tolerate any form of harassment directed at any member of our team. If a customer is found to be engaging in any form of harassment then TDR reserves the right to refuse service and terminate any contract or service agreement.


Governing Law

These terms and conditions shall be governed by, considered, and enforced in accordance with the laws of England and Wales, without regard to any choice of law principles.


Jurisdiction

User hereby agrees and irrevocably consents to submit to the exclusive jurisdiction and venue of the courts of England and Wales for any and all claims arising from the use of this web site.


Entire Agreement

These terms and conditions constitute the full and entire understanding and agreement between the parties pertaining to the subject matter and supersede in their entirety any and all written or oral agreements previously existing between the parties with respect to the subject matter.